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Thank you for choosing our handcrafted jewelry!

Please review our policies below:

 

1. Unique Crystals and Designs

Each crystal used in our jewelry is naturally unique, which means no two pieces will be exactly alike. Your order may differ slightly from the product images displayed on our website. This ensures your piece is one-of-a-kind.

 

2. Processing Time

All items are handmade in the order they are received. Please allow 2-6 weeks for production. If you need your jewelry by a specific deadline, please contact us prior to placing your order. A rush fee may apply for expedited processing.

 

3. Shipping and Tracking

Once your order is complete, tracking information will be sent to the email provided during checkout.

 

4. Order Issues and Returns

If there is an issue with your order, please reach out to us within 15 days of receiving your item. Be sure to include:

• Photos of the product,

• A description of the issue,

• Your order number.

We will review your request to determine if it qualifies for a return or further assistance.

 

Thank you for understanding and supporting our handmade process. If you have any questions, please feel free to contact us!